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Client Testimonials

The team at T.O.S.S.A take great pride in the quality of service that we provide to all our customers and we invite you to read what our customers are saying about us. If you are happy with our service and product and wish to let us know as well as share your T.O.S.S.A experience with others, then simply click the button below to leave a testimonial.

We invite you to share your T.O.S.S.A experience with others by completing and submitting the testimonial form. The only personal details that will be posted on the website with your testimonial are the ones that you authorise (see 'Listing Details' drop down options).

To Management, I purchased a cruise control from your company in April. I experienced some difficulties with it ( mainly my fault I think ) When I sought assistance from your company your staff couldn't have been more helpful. Darren who installed the cruise control and George in Sydney were excellent. Finally Ben came and spent a great deal of time analysing and fixing the problem. It is not until something goes wrong that you find out how good a company really is.

Thank you.

John Skewes

To whom it may concern

I wanted pass on my thanks to the one stop shop in particular Taz. I purchased a van from Tasmania pretty much sight unseen, and was led to believe it had cruise control.

I was having trouble getting answers and any action from the dealership, Taz made a follow up phone call after my initial equity And got the ball rolling less than a week later I have cruise control installed and could not be happier with the product, especially the customer service.

I will be dealing with the one stop shop again for sure and would recommend the shop to anyone of my friends.

Kindest regards
Oliver Jones

Stereo and keyless entry installed on Wednesday
Bill did the install and Darren did the keyless entry
The whole experience has been very positive, from the initial phone call to the work itself everyone was very professional and just a pleasure to work with

Looks forward to the next job

Des Wall

I just had a tow bar and electric brakes fitted to my Toyota Prado today, and wanted to comment on the excellent job that Chris & Ben did on my car, and I'm a fussy customer at that. Couldn't fault their work. It's good to see a company that has their own employee's doing the work and not sub-contractors. And to have them come to my place to fit it was so convenient. I would recommend you to anyone out there that needs one of your many products fitted to their car.

Well done T.O.S.S.A.!

Thankyou

Vince Battista

Hi accounts,

I would like to send this email to let your management know how much of a great job your installer did for me. I had the pleasure of Sean coming to my work place on the 28/4. Sean communicated the issue and went through the investigation process with me to determine the issue. At the end Sean showed me his work end even showed me the fuse location in case I ever lost all the lights.

Thank you Sean for your professional service and thank you Tossa.

Dave Hyams

Gday, Ben was great today. Removed my alarm from WRX.

Andrew (Nov 2015)

Massive thank you to yourself for organising and Con for installing! Was super fast and explained how it all worked. Even showed me underneath where there was some damage to my car.

Very happy to recommend you guys to all family & friends and will put a 5* review on facebook too.

Have a great weekend
Thanks Jane

Just a quick thanks to Matt and Ben for installing trailer brake controller, anderson plug and other items to our Cruiser. Nice tidy job and turned up in the agreed timeframe... unusual nowadays. Also helped solve some minor probs with slack work from Toyota.

Recommend T.O.S.S.A to all for electrical installations such as these.

Justin
Lower Plenty

To whom it may concern,

Just a short note to say how happy l was with the towbar fitting to my VF Commodore ute done by Con. Nothing was too much trouble and he has a great attitude and knows his job really well, these type of workers are hard to find these days - so l will be recommending your company to friends and hope that Con gets to work on their cars as well.

Cheers
B Baker

Hi Guys,

Much appreciate Bill coming out and getting the streaming sorted on the Bluetooth, all works perfect now.

I am sure Bill can explain the issue and solution, my thanks to him, he is a no nonsense operator, he came, looked, listened and worked out a plan, told me what he was going to do and then got it running in no time.

Great service

Best Regards
Darren Laidler
TransGlaze P/L

I would just like to thank Matt for all of his help through the process of purchasing yet another TOSSA product from him (I think this is now my 3rd purchase). I don’t hesitate coming back to Matt as he’s always more than willing to answer those silly questions and queries I have (all 100 of them!!!) His team is always on time and extremely friendly. His workmanship is always spot on and I’m always happy with his work.

I wouldn’t hesitate to come back to TOSSA for my 4th purchase! Keep up the great work Matt.

Cheers,
Chris

The One Stop Shop,

I want to express my thanks to all concerned for the great job you did fitting a towbar to my Toyota van on 19th March whilst down from the country Victoria. You fitted me in at very short notice and did a thorough installation ,in spite of having to make some lengthy and awkward repairs ,at a more than reasonable rate and supplied a few extras at no additional cost while I waited in your well appointed waiting room . I would certainly not hesitate to recommend your well above average services to anyone.

Many thanks
Dallas Smith

Dear TOSSA,

Just sending an email in regards to how thankful I am from the work of Bill and yourself. I am absolutely over the moon with the result and customer service I received throughout the past week.

Bill was wonderful and very professional leaving me with an A Class job, I have extremely happy with your company.. As I was recommended to use you guys I will highly pass on the word of what a wonderful job you guys did. Bill has left me some business cards which I will be sure to pass on to anyone who is after any of your services.

Kind Regards

Emma McMinn
Redline Suspension & Tyres

Matt,

Just wanted to say thanks for a job well done. Rob was excellent. He called ahead, turned up on time, did a amazing job and was very friendly and helpful. He should be commended.

A mate of mine should be in contact soon and based on the service today will refer you to all my mates.

Thanks

Paul

Dear Tossa,

I wanted to say thank you for providing the highest level of customer service received for a long time. You must be very proud of your organisation and the people you have working with you. You have restored my faith in many other businesses having the ability to lift their mediocre attempt at providing service.

Your responsiveness with communication, easiness to deal with and a general pleasure dealing with yourself, Trevor and Jacqui does not happen too often in today’s economic climate which is surprising when it is so tough.

I would not hesitate in recommending you to my family, friends and colleagues if they required your services.

I feel sorry for your opposition, they do not have a hope against you.

Thanks again,
Julian Patane

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